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Workflow
Howison, J., Wiggins A., & Crowston K. (2008).  eResearch workflows for studying free and open source software development. Proceedings of the IFIP 2.13 Working Conference on Open Source Software (OSS). Abstract
Howison, J., Squire M., & Crowston K. (2008).  Towards a data and workflow collaboratory for research on Free and Open Source Software and its development (Poster). iConference.
Wikipedia
Crowston, K., Jullien N., & Ortega F. (2013).  Sustainability of Open Collaborative Communities: Analyzing Recruitment Efficiency. Technology Innovation Management Review. 20–26. Abstract
Crowston, K., & Fagnot I. (2008).  The motivational arc of massive virtual collaboration. Proceedings of the IFIP WG 9.5 Working Conference on Virtuality and Society: Massive Virtual Communities. Abstract