@proceedings {Scialdone:2008, title = {Group Maintenance in Technology-Supported Distributed Teams}, year = {2008}, address = {Anaheim, CA, 9-13 August}, abstract = {Are geographically-distributed teams which exhibit high levels of group maintenance between members successful? We answer this through content analysis of emails from two Free/Libre Open Source Software (FLOSS) teams. Our results illustrate that the groups utilize low levels of organizational citizenship behaviors and high levels of positive politeness actions.}, keywords = {FLOSS, Group Maintenance}, attachments = {https://floss.syr.edu/sites/crowston.syr.edu/files/GroupMaintenance.pdf}, author = {Scialdone, Michael J. and Li, Na and James Howison and Heckman, Robert and Kevin Crowston} }