@article {9999,
	title = {Roles and politeness behavior in community-based Free/Libre Open Source Software development},
	journal = {Information and Management},
	volume = {54},
	year = {2017},
	pages = {573-582},
	abstract = {Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core-periphery has focused on software coding-related behaviors. We study how core-periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy respectively. Our results contribute to FLOSS research and politeness theory. 
},
	keywords = {Core-periphery structure, Open source software development, Politeness behavior},
	doi = {10.1016/j.im.2016.11.006},
	attachments = {https://floss.syr.edu/sites/crowston.syr.edu/files/Group_maintenance\%20paper\%20to\%20share.pdf},
	author = {Kangning Wei and Kevin Crowston and Eseryel, U. Yeliz and Heckman, Robert}
}
