@article {9999,
	title = {Roles and politeness behavior in community-based Free/Libre Open Source Software development},
	journal = {Information and Management},
	volume = {54},
	year = {2017},
	pages = {573-582},
	abstract = {Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core-periphery has focused on software coding-related behaviors. We study how core-periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy respectively. Our results contribute to FLOSS research and politeness theory. 
},
	keywords = {Core-periphery structure, Open source software development, Politeness behavior},
	doi = {10.1016/j.im.2016.11.006},
	attachments = {https://floss.syr.edu/sites/crowston.syr.edu/files/Group_maintenance\%20paper\%20to\%20share.pdf},
	author = {Kangning Wei and Kevin Crowston and Eseryel, U. Yeliz and Heckman, Robert}
}
@article {Crowston:2007,
	title = {The role of face-to-face meetings in technology-supported self-organizing distributed teams},
	journal = {IEEE Transactions on Professional Communications},
	volume = {50},
	number = {3},
	year = {2007},
	pages = {185{\textendash}203},
	abstract = {We examine the role of face-to-face meetings in the context of technology-supported self-organizing distributed or virtual teams, specifically Free/Libre Open Source Software (FLOSS) development teams. Based on a qualitative inductive analysis of data from interviews and observations at FLOSS conferences, we identify a variety of settings in which developers meet face-to-face, activities performed in these settings and benefits obtained. Contrary to the conventional wisdom, FLOSS developers generally do not meet face-to-face until the project is well under way. An additional benefit of face-to-face meetings is time away from a regular job and speed of interaction for certain kinds of tasks.},
	keywords = {FLOSS},
	doi = {10.1109/TPC.2007.902654},
	attachments = {https://floss.syr.edu/sites/crowston.syr.edu/files/070122.pdf},
	author = {Kevin Crowston and James Howison and Masango, Chengetai and Eseryel, U. Yeliz}
}
