@proceedings {Scialdone:2009,
	title = {Group Maintenance Behaviours of Core and Peripheral Members of Free/Libre Open Source Software Teams},
	year = {2009},
	address = {Skövde, Sweden, 3-6 June},
	abstract = {Group Maintenance is pro-social, discretionary, and relation-building behavior that occurs between members of groups in order to maintain reciprocal trust and cooperation. This paper considers how Free/libre Open Source Software (FLOSS) teams demonstrate such behaviors within the context of e-mail, as this is the primary medium through which such teams communicate. We compare group maintenance behaviors between both core and peripheral members of these groups, as well as behaviors between a group that remains producing software today and one which has since dissolved. Our findings indicate that negative politeness tactics (those which show respect for the autonomy of others) may be the most instrumental group maintenance behaviors that contribute to a FLOSS group{\textquoteleft}s ability to survive and continue software production.
},
	keywords = {FLOSS, Group Maintenance},
	attachments = {https://floss.syr.edu/sites/crowston.syr.edu/files/34finalmjs.pdf},
	author = {Scialdone, Michael J. and Heckman, Robert and Kevin Crowston},
	editor = {Boldyreff, Cornelia and Kevin Crowston and Lundell, Bj{\"o}rn and Wasserman, Tony}
}
@proceedings {Scialdone:2008,
	title = {Group Maintenance in Technology-Supported Distributed Teams},
	year = {2008},
	address = {Anaheim, CA, 9-13 August},
	abstract = {Are geographically-distributed teams which exhibit high levels of group maintenance between members successful? We answer this through content analysis of emails from two Free/Libre Open Source Software (FLOSS) teams. Our results illustrate that the groups utilize low levels of organizational citizenship behaviors and high levels of positive politeness actions.},
	keywords = {FLOSS, Group Maintenance},
	attachments = {https://floss.syr.edu/sites/crowston.syr.edu/files/GroupMaintenance.pdf},
	author = {Scialdone, Michael J. and Li, Na and James Howison and Heckman, Robert and Kevin Crowston}
}
