TY - JOUR T1 - Group maintenance in technology-supported distributed teams JF - Information & Management Y1 - 2014 A1 - Kangning Wei A1 - Kevin Crowston A1 - Li, Na A1 - Heckman, Robert AB - In this paper we investigate group maintenance behavior in community-based Free/Libre Open Source Software (FLOSS) development teams. Adopting a sociolinguistic perspective, we conceptualize group maintenance behavior as interpersonal communication tactics—specifically, social presence and politeness tactics—that help maintain relationships among group members. Developer email messages were collected from two FLOSS projects with different development status and content-analyzed to identify frequently-used group maintenance tactics. We then compared the two projects on the group maintenance tactics used, finding differences that reflect changes in the project work practices. Our work contributes theoretically to FLOSS research and has practical implications for FLOSS practitioners. VL - 51 IS - 3 ER - TY - Generic T1 - Group Maintenance in Technology-Supported Distributed Teams T2 - Proceedings of the Best Paper Proceedings, Academy of Management Annual Meeting Y1 - 2008 A1 - Scialdone, Michael J. A1 - Li, Na A1 - James Howison A1 - Heckman, Robert A1 - Kevin Crowston KW - FLOSS KW - Group Maintenance AB - Are geographically-distributed teams which exhibit high levels of group maintenance between members successful? We answer this through content analysis of emails from two Free/Libre Open Source Software (FLOSS) teams. Our results illustrate that the groups utilize low levels of organizational citizenship behaviors and high levels of positive politeness actions. JF - Proceedings of the Best Paper Proceedings, Academy of Management Annual Meeting CY - Anaheim, CA, 9-13 August ER - TY - Generic T1 - Investigating the Dynamics of FLOSS Development Teams (Poster) Y1 - 2007 A1 - Li, Na A1 - Li, Qing A1 - Kangning Wei A1 - Heckman, Robert A1 - Eseryel, U. Yeliz A1 - Liddy, Elizabeth D. A1 - James Howison A1 - Kevin Crowston A1 - Allen, Eileen E. A1 - Scialdone, Michael J. A1 - Inoue, Keisuke A1 - Harwell, Sarah A1 - Rowe, Steven A1 - McCracken, Nancy A1 - Wiggins, Andrea N1 - SD 2007 poster - Full Adobe PDF 2007 HSD PI's conference poster reporting on the grant project work to date in a full Adobe PDF file. HSD 2007 poster - Small PDF HSD 2007 conference grant progress reporting poster in a smaller PDF file. ER -