Myers, M. D., & Crowston, K. (2004). Will real estate agents survive? The transformation of the real estate industry by information technology. University of Auckland Business Review, 6, Article 1.
Sawyer, S., & Crowston, K. (2004). Information Systems in Organizations and Society: Speculating on the Next 25 Years of Research. In Proceedings of the IFIP WG 8.2 Conference on “Relevant Theory and Informed Practice: Looking Forward from a 20-year Perspective on IS Research (pp. 35-52).
Crowston, K., Annabi, H., Howison, J., Masango, C., Mehandjiev, N., Brereton, P., Bennett, K., Budgen, D., & Layzell, P. (2004). Effective work practices for software engineering. Proceedings of the 2004 ACM Workshop on Interdisciplinary Software Engineering Research (WISER ’04), 18. https://doi.org/10.1145/1029997.1030003
Crowston, K., Annabi, H., & Heckman, R. (2004). A structurational model of leadership in virtual distributed groups.
Patterson, E. S. (2004). Handoff strategies in settings with high consequences for failure: lessons for health care operations. International Journal for Quality in Health Care, 16(2), 125-132. https://doi.org/10.1093/intqhc/mzh026
Watson-Manheim, M. B., Chudoba, K. M., & Crowston, K. (2004). The paradox of discontinuities and continuities: Toward a more comprehensive view of virtuality. Academy of Management Conference.
Crowston, K., & Howison, J. (2003). The social structure of Open Source Software development teams. The IFIP 8.2 Working Group on Information Systems in Organizations Organizations and Society in Information Systems (OASIS) Workshop.
Crowston, K., & Kwaśnik, B. H. (2003). Can document-genre metadata improve information access to large digital collections? Library Trends, 52, Article 2.
Sawyer, S., Crowston, K., Wigand, R., & Allbritton, M. (2003). The social embeddedness of transactions: Evidence from the residential real estate industry. The Information Society, 19(2), Article 2. https://doi.org/10.1080/01972240309460
Crowston, K. (2003). A Taxonomy of Organizational Dependencies and Coordination Mechanisms. In T. W. Malone, K. Crowston, & G. Herman (Eds.), Organizing Business Knowledge: The MIT Process Handbook (pp. 85-108). MIT Press.