Kwaśnik, B. H., Crowston, K., Nilan, M., & Roussinov, D. (2001). Identifying document genre to improve web search effectiveness. The Bulletin of the American Society for Information Science and Technology, 27, Article 2. https://doi.org/10.1002/bult.194
Barley, S. R., & Kunda, G. (2001). Bringing work back in. Organization Science, 12, Article 1. https://doi.org/10.1287/orsc.12.1.76.10122
Orlikowski, W. J., & Iacono, S. (2001). Desperately seeking "IT" in IT research: A call to theorizing the IT artifact. Information Systems ResearchInformation Systems Research, 12, Article 2.
Patterson, E. S., & Woods, D. D. (2001). Shift changes, updates, and the on-call architecture in space shuttle mission control. Computer Supported Cooperative Work (CSCW), 10(3-4), 317-346. https://doi.org/10.1023/A:1012705926828
Crowston, K., & Williams, M. (2000). Reproduced and emergent genres of communication on the World-Wide Web. Information Society, 16, Article 3. https://doi.org/10.1080/01972240050133652
Crowston, K. (2000). Process as theory in information systems research. In Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology (pp. 149-164). Kluwer Academic Publishers. https://doi.org/10.1007/978-0-387-35505-4_10
Crowston, K. (2000). Cutting out the middleman: The disintermediating potential of the Web in real estate in the US and New Zealand.
Katzy, B., & Crowston, K. (2000). A process theory of competency rallying in engineering projects. CeTIM.
Sawyer, S., Crowston, K., Allbritton, M., & Wigand, R. (2000). How do information and communication technologies reshape work? Evidence from the residential real estate industry. In Proceedings of International Conference on Information Systems (ICIS).
Crowston, K. (2000). The on-line Ph.D. as computer-supported cooperative work. Decision Line, 31(4), 10-11.