Katsiuba, D., Schwabe, G., Dolata, M., & Crowston, K. (2026). Improving customer feedback management with GenAI: An action design research study. In Hawai’i International Conference on System Science (HICSS).
First name
Kevin
Last name
Crowston
Liang, Q., Crowston, K., & Gou, J. (9999). How to come up with AI use-cases? —An idea generation technique based on analysis of shadow IT usage. Information System Frontiers.
Wang, S., McKinnon-Crowley, J., Long, T., Lua, K. L., Henderson, K., Crowston, K., Nickerson, J. V., Hansen, M., & Chilton, L. B. (2026). The role of human creativity in the presence of AI creativity tools at work: A case study on AI-driven content transformation in journalism. Hawai’i International Conference on System Sciences (HICSS).
Bolici, F., Crowston, K., Varone, A., & Fudge, M. (2026). Rethinking programming skills in the age of generative AI. Hawai’i International Conference on System Sciences (HICSS).
McKinnon-Crowley, J., Lua, K., Crowston, K., & Henderson, K. (2026). Is this news? : How audiences recognize and evaluate emerging news genres in short-form video social media. Hawai’i International Conference on System Sciences (HICSS).
Katsiuba, D., Dolata, M., Crowston, K., & Schwabe, G. (2025). Adopt, adapt, evolve: AI integration in customer feedback management. [Teaching case]. Internation Conference on Information Systems (ICIS).
Crowston, K. (2024). Gravity Spy Volunteer Classifications of LIGO Glitches. https://doi.org/10.5281/ZENODO.13904421
Mackenzie, E., Berry, C., Niklasch, G., Téglás, B., Unsworth, C., Crowston, K., Davis, D., & Katsaggelos, A. (2025). Hunting for new glitches in LIGO data using community science. arXiv. https://doi.org/10.48550/arXiv.2508.13923
Jackson, C. B., Østerlund, C., Vamsi, A., Smith, A. O., & Crowston, K. (2025). Leveling up or dropping out: Searching for learning routines in crowdsourced environments. Proceedings of the ACM on Human-Computer Interaction, Article CSCW. https://doi.org/10.1145/3757489
Fortson, L., Crowston, K., Kloetzer, L., & Ponti, M. (2024). Artificial intelligence and the future of citizen science. Citizen Science: Theory and Practice, 9, Article 1. https://doi.org/10.5334/cstp.738